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Old 10-12-2008, 12:58 PM
slewis1972 slewis1972 is offline
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Join Date: Jun 2008
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Default Zen 4gb loads but thats it - blank screen - ahh

Hi All

A mates got a 4gb Zen, was given to him as a gift, and of course, now no receipt so he cannot get any support on it.

It turns on, goes through the "Creative ZEN" start up screens but then it freezes on a blank screen and needs to be reset.

Anyone seen this before and is it dead as a dodo or will a forced reload firmware fix it?

Trying to help him as I have the 16gb version.

Any advice appreciated or is the famous WSOD issues that I just found a thread on?

If so, and he needs to get it repaired, has anyone got round not sending in a receipt to get it covered under warranty?

Scott

Last edited by slewis1972; 10-12-2008 at 01:12 PM.
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