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Old 11-03-2008, 10:19 PM
LuckyStrike LuckyStrike is offline
Junior Member
Join Date: Sep 2008
Posts: 11
Default Having a problem accessing files on my Zen

When I plug in my Zen my computer recognizes it fine. The "docked" screen comes up as normal. Yet when the player is accessed in any way by the computer, the screen will go black but it doesn't shut down. The blue led remains on and the screen isn't's just black. This can happen when I use explorer to add/remove files, it happens when I use mediamonkey to add/remove files etc...

The only way out of this is to unplug the player and do a hard restart using a paperclip. I then try using the player's software to scan for currupt files and rebuild the database but the same thing happens as soon as my computer accesses the player.

Can anyone help with this problem?

Just want to add the the Zen had been working properly for months and that I'm running XP

Last edited by LuckyStrike; 11-04-2008 at 11:13 AM.
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