android
Go Back   abi>>forums > MP3 Players By Brand > Creative > Zen

Reply
 
Thread Tools Search this Thread Display Modes
  #61  
Old 01-19-2008, 02:51 AM
TheElite TheElite is offline
Junior Member
 
Join Date: Aug 2007
Posts: 48
Default

Lol sorry to hear that. But I'd say give it one more chance; as said before, buy it from somewhere other than Best Buy. I guarantee you'll love it when you get it up and running. =]
Reply With Quote

Advertisement [Remove Advertisement]

  #62  
Old 01-19-2008, 09:02 AM
BobbyRS's Avatar
BobbyRS BobbyRS is offline
Ultra Senior Member
 
Join Date: Oct 2007
Location: USA
Posts: 6,575
Default

Quote:
Originally Posted by swy81 View Post
Dont get me wrong, on paper, the Zen really is a fantastic tiny "PMP". Tiny credit card size with a gorgeous 2.5 inch screen. Once all of these major issues are sorted out, I would definitely get another.
Quote:
Originally Posted by swy81 View Post

But for right now, the player is an unfinished player that was rushed to the market. Umm QA testing anyone?? Just too many issues.
I understand you are just trying to help, but there is a way to discuss issues without having to make broad inaccurate opinions and trying to pass them off as absolute. The Zen looks good "on paper" AND in tangible form. This may be a more common then usual problem for some, but that doesn't mean it deserves to have statements like the ones above said as supposed fact. All new devices will have issues when released. No new product released will be without its issues. For every problem discussed here, there are many, many more people with the Zen who aren't experiencing the same. People do have a tendency to post problems they are having and seek help more so then people not experiencing any issues and don't need help.

Quote:
Originally Posted by swy81 View Post
As far as having 16.7 million screens vs. 262,000 pixels, it really doesn't make a difference. Pictures on my 262,000 color P2 look far better compared to my previous 16.7 million color Zen. Pictures looker clearer, sharper, and more vibrant on the P2.


Come on.....doesn't make a difference? You may not see a difference (many other factors involved here like encoding and resolution), but they will not look any "better".

Creativezenlover: I know your patients have been tried, and I must hand it to you, you have been really optimistic about your situation. I would suggest, like it was mentioned before, purchase a Zen from somewhere other then where you bought the first two. When you get a working unit, I believe you won't regret it. Keep in mind that Creative tends to be one of the better companies in regards to releasing firmware revisions to address issues.

However, if you are looking into other players, personally I prefer the Cowan D2 over the Samsung P2 (if you are into touch screens, which I am not). The D2 has great codec support (Divx/Xvid) and buttons to use instead of just a touch-screen.
Reply With Quote

  #63  
Old 01-19-2008, 09:07 AM
BobbyRS's Avatar
BobbyRS BobbyRS is offline
Ultra Senior Member
 
Join Date: Oct 2007
Location: USA
Posts: 6,575
Default

Quote:
Originally Posted by Qboi View Post
for anyone who has this problem still, i found that putting it on hold until the screen turned off and then taking it off of hold resolved the problem. you might have to try it a few times.

i havent had this problem for a while though, and it used to happen to me daily.
Good post! Maybe there should be a sticky here about known work-arounds to problems/bugs.
Reply With Quote

  #64  
Old 01-19-2008, 12:12 PM
swy81 swy81 is offline
Junior Member
 
Join Date: Dec 2007
Posts: 9
Default

Quote:
Originally Posted by BobbyRS View Post

I understand you are just trying to help, but there is a way to discuss issues without having to make broad inaccurate opinions and trying to pass them off as absolute. The Zen looks good "on paper" AND in tangible form. This may be a more common then usual problem for some, but that doesn't mean it deserves to have statements like the ones above said as supposed fact. All new devices will have issues when released. No new product released will be without its issues. For every problem discussed here, there are many, many more people with the Zen who aren't experiencing the same. People do have a tendency to post problems they are having and seek help more so then people not experiencing any issues and don't need help.



Come on.....doesn't make a difference? You may not see a difference (many other factors involved here like encoding and resolution), but they will not look any "better".

Creativezenlover: I know your patients have been tried, and I must hand it to you, you have been really optimistic about your situation. I would suggest, like it was mentioned before, purchase a Zen from somewhere other then where you bought the first two. When you get a working unit, I believe you won't regret it. Keep in mind that Creative tends to be one of the better companies in regards to releasing firmware revisions to address issues.

However, if you are looking into other players, personally I prefer the Cowan D2 over the Samsung P2 (if you are into touch screens, which I am not). The D2 has great codec support (Divx/Xvid) and buttons to use instead of just a touch-screen.
Broad inaccurate opinions? So users having WSOD and users having their Zen just flash white without turning on is a broad inaccurate opinion? So sites like epizenter acknowledging this WSOD on their front pages is not a big deal? Look at the reviews on Amazon.com and what people say about their Zen just dying on them. No one said my opinion was absolute. It's just that when you have more than "a couple" of users having their Zen just shit on them, it's not cool.

And yeah, the screen on the P2 displays pictures better than the Zen. It might have less colors but, still displays pictures better.


On another note, when did you become Creative's PR person?
Reply With Quote

  #65  
Old 01-19-2008, 12:40 PM
Chili's Avatar
Chili Chili is offline
Member
 
Join Date: Oct 2007
Location: Planet Earth
Posts: 486
Default

Though I understand your personal frustration, making broad attacks on a Creative player in a forum populated mainly by users who actually love their Zen, is not likely to get you any help. All the owners of a Zen, who have never had problems, will not be more sympathetic to you of you attack their intelligence, or their new toy. Again, I understand that after the time and money you have spent, it makes you very angry that you still don't have a working player, but it won't hurt to try and be constructive about it.

If you get one from another store that may well fix the problem for you. There is such a thing as a bad production batch.

Or if you don't want a Zen anymore, just return it for refund. You are not going to convince anyone who is a regular in this forum that their player is a piece of unfinished scrap metal barely fit to be a paper weight, and you are wasting your time trying. Turn your energy to something constructive instead.
Reply With Quote

  #66  
Old 01-19-2008, 12:44 PM
BobbyRS's Avatar
BobbyRS BobbyRS is offline
Ultra Senior Member
 
Join Date: Oct 2007
Location: USA
Posts: 6,575
Default

Quote:
Originally Posted by swy81 View Post
Broad inaccurate opinions? So users having WSOD and users having their Zen just flash white without turning on is a broad inaccurate opinion? So sites like epizenter acknowledging this WSOD on their front pages is not a big deal? Look at the reviews on Amazon.com and what people say about their Zen just dying on them. No one said my opinion was absolute. It's just that when you have more than "a couple" of users having their Zen just shit on them, it's not cool.

And yeah, the screen on the P2 displays pictures better than the Zen. It might have less colors but, still displays pictures better.


On another note, when did you become Creative's PR person?
Yes, broad inaccurate opinions. My comment wasn't directed towards you or anyone else experiencing the WSOD. I was referring to your comment alone about the Zen only looking good on paper. From where I sit and what I hold in my hand and use, it is far from only looking good on paper. I never said anything about someone else saying your opinion was absolute; you did with how you wrote it. I agree, the WSOD is a major issue and isn't cool. However, that doesn't condemn all of the Zen's because some have it. Many do not.

Again, the display does not look "better". At least from what I've seen and compared. That is my opinion. 262K vs. 16.7M..... no. Again there are other factors involved that can affect the quality of the pictures and videos though.

I don't know. I guess since I bought two of them and have enjoyed them thoroughly, but my comments were directly more towards what you said. I would have said it about any other device if under the same circumstances. It just happened to be about the Zen. Anyway, does it really matter? A discussion is a discussion and points are points regardless. After all, this is the Zen discussion board.
Reply With Quote

  #67  
Old 01-19-2008, 03:59 PM
ZenChick's Avatar
ZenChick ZenChick is offline
Ultra Senior Member
 
Join Date: Jul 2006
Location: Right... Behind... You...
Posts: 7,427
Default

If I may throw in my own two cents here... It's a well-known and documented fact that few people who are truly happy about a given product ever go online to proclaim their happiness about it; whereas the vast majority of people who encounter a problem with a particular product have no qualms whatsoever about posting their dissatisfaction everywhere they can. Even if a product enjoys a 99.5% customer satisfaction rating, you rarely hear from those people. It's the remaining 0.5% that you hear from most of the time. For this reason, it is dangerous to apply blanket labels to an entire product line based solely on what you read in help and discussion forums.

With that said: Let's keep this discussion civil, m'kay?
__________________
ZenChick - The one them iPod-owners warned you about!
Creative Zen Vision:M 30GB * Creative MuVo N200 1GB * Philips GoGear Vibe 4GB
Resident Linux Geekette ** Got IRC? Look me up on irc.freenode.net #AnythingButiPod
Reply With Quote

  #68  
Old 01-19-2008, 06:46 PM
Valdr Valdr is offline
Member
 
Join Date: Jun 2007
Location: PL
Posts: 339
Default

But does this workaround remove the problem permanently or is it still better to replace faulty player? I agree with some sticky for problem resolving, especially for some immortal questions like how to add album art
Reply With Quote

  #69  
Old 01-19-2008, 06:59 PM
ZenChick's Avatar
ZenChick ZenChick is offline
Ultra Senior Member
 
Join Date: Jul 2006
Location: Right... Behind... You...
Posts: 7,427
Default

Quote:
Originally Posted by BobbyRS View Post
Good post! Maybe there should be a sticky here about known work-arounds to problems/bugs.
We already have such a thread, titled "Zen Hints, Tips, and Common Questions". You can find it here.
__________________
ZenChick - The one them iPod-owners warned you about!
Creative Zen Vision:M 30GB * Creative MuVo N200 1GB * Philips GoGear Vibe 4GB
Resident Linux Geekette ** Got IRC? Look me up on irc.freenode.net #AnythingButiPod
Reply With Quote

  #70  
Old 01-19-2008, 07:27 PM
Valdr Valdr is offline
Member
 
Join Date: Jun 2007
Location: PL
Posts: 339
Default

Don't know about Bobby's suggestion, but I meant something like numbered Q&A list in the thread with one or few posts, so new forum users wouldn't have to read many (sometimes off-topic) posts to find out if their question is already answered.
Reply With Quote

  #71  
Old 01-19-2008, 07:32 PM
BobbyRS's Avatar
BobbyRS BobbyRS is offline
Ultra Senior Member
 
Join Date: Oct 2007
Location: USA
Posts: 6,575
Default

Yes, maybe a simple reorganization would work....

Hints, Tips, and Work-Arounds and then a separate FAQ section.
Reply With Quote

  #72  
Old 01-19-2008, 08:42 PM
ZenChick's Avatar
ZenChick ZenChick is offline
Ultra Senior Member
 
Join Date: Jul 2006
Location: Right... Behind... You...
Posts: 7,427
Default

The FAQ subforum is in the works. Unlike with the ZVM where I was able to compile it nearly instantly, I don't own a Zen, so it's taking me longer to compile.
__________________
ZenChick - The one them iPod-owners warned you about!
Creative Zen Vision:M 30GB * Creative MuVo N200 1GB * Philips GoGear Vibe 4GB
Resident Linux Geekette ** Got IRC? Look me up on irc.freenode.net #AnythingButiPod
Reply With Quote

  #73  
Old 01-19-2008, 10:22 PM
Satsumomo's Avatar
Satsumomo Satsumomo is offline
Junior Member
 
Join Date: Dec 2007
Posts: 28
Default ZEN randomly flashes screen every few minutes when off.

Hey everyone

Well I have my ZEN sitting here next to my computer, it's currently off, however I've noticed that every 20-40 minutes, it will suddenly turn on with a white screen for a fraction of a second and remain off. What is this? At first I thought maybe it was shutting down completely from Quick-power-on, but it has been doing this for the past 2-4 hours.

Is it coming alive? D:
Reply With Quote

  #74  
Old 01-19-2008, 10:52 PM
RCM's Avatar
RCM RCM is offline
Ultra Senior Member
 
Join Date: Mar 2007
Location: I'm not telling
Posts: 1,549
Default

you have a ghost in your ZEN could be another one from the bad batch, but could you try updating the firmware and see if that fixes it
__________________
Sansa View 16GB (DEAD)
Sony Walkman NWZ-S544 (DEAD has a mind of it's own and don't feel like fixing it!)
Zune HD 32GB (Retired)
Samsung Galaxy tab 2 7.0
Motorola Droid razr m
Reply With Quote

  #75  
Old 01-19-2008, 11:55 PM
Satsumomo's Avatar
Satsumomo Satsumomo is offline
Junior Member
 
Join Date: Dec 2007
Posts: 28
Default

It doesn't seem to cause any problems, I just find it weird going crazy when it's supposed to be off. It's currently using the 1.13 firmware, I'll see what happens if I use the newer one. So far it hasn't done it again since my first post, then again I went to kitchen for some water so maybe I didn't see it.
Reply With Quote

  #76  
Old 01-20-2008, 12:05 AM
creativezenlover creativezenlover is offline
Junior Member
 
Join Date: Jan 2008
Posts: 19
Default

Hmm... it seems there was a bit of an argument going on here... well it's safe to say that i have finally refunded my zen.... no one from bestbuy knew what on earth was wrong with it... I guess I'll just try ONE MORE TIME..... im buying another zen... from a different store this time... this better not fail me AGAIN... I've been VERY impatient these past couple of weeks... I guess I'll try ordering it online... this is my third zen that i''m getting... after all the comments i've read about the zen, it seems to be a pretty decent player IT MUST be the stores fault or something cause the chances are slim for 2 defective ZENS that were new, unopened and purchased from the same store AND FROM THE SAME CUSTOMER....
Reply With Quote

  #77  
Old 01-20-2008, 02:09 AM
ZenChick's Avatar
ZenChick ZenChick is offline
Ultra Senior Member
 
Join Date: Jul 2006
Location: Right... Behind... You...
Posts: 7,427
Default

Quote:
Originally Posted by creativezenlover View Post
I've been VERY impatient these past couple of weeks...
Honey, considering what you've been through these last could of weeks, I think you've been remarkably patient!

Here's hoping that the third time's the charm! *thinks happy thoughts*
__________________
ZenChick - The one them iPod-owners warned you about!
Creative Zen Vision:M 30GB * Creative MuVo N200 1GB * Philips GoGear Vibe 4GB
Resident Linux Geekette ** Got IRC? Look me up on irc.freenode.net #AnythingButiPod
Reply With Quote

  #78  
Old 01-20-2008, 03:00 AM
Valdr Valdr is offline
Member
 
Join Date: Jun 2007
Location: PL
Posts: 339
Default

Does it look similar to the flash we've got when plugging headphones?
Reply With Quote

  #79  
Old 01-20-2008, 11:43 AM
swy81 swy81 is offline
Junior Member
 
Join Date: Dec 2007
Posts: 9
Default

Quote:
Originally Posted by creativezenlover View Post
Hmm... it seems there was a bit of an argument going on here... well it's safe to say that i have finally refunded my zen.... no one from bestbuy knew what on earth was wrong with it... I guess I'll just try ONE MORE TIME..... im buying another zen... from a different store this time... this better not fail me AGAIN... I've been VERY impatient these past couple of weeks... I guess I'll try ordering it online... this is my third zen that i''m getting... after all the comments i've read about the zen, it seems to be a pretty decent player IT MUST be the stores fault or something cause the chances are slim for 2 defective ZENS that were new, unopened and purchased from the same store AND FROM THE SAME CUSTOMER....
BTW, you said you bought your Creative Zen's from Best Buy the past 2 times. Best Buy doesn't carry Creative mp3 players anymore in the US. Are you in Canada by chance?
Reply With Quote

  #80  
Old 01-20-2008, 01:36 PM
Qboi Qboi is offline
Junior Member
 
Join Date: Jan 2007
Posts: 94
Default

Quote:
Originally Posted by Valdr View Post
But does this workaround remove the problem permanently or is it still better to replace faulty player? I agree with some sticky for problem resolving, especially for some immortal questions like how to add album art
not permanently. what i think is that with faulty players, they is a small chance that when the screen is turned off, it will not boot back up fully. there is no need to look for some small twig or needle to use for the reset hole, just put it on hold and put it back on.


i started a thread months ago about how i was going to get a warranty replacement for my zen, but after the 1.20 firmware i haven't encountered the problem at all.


i abuse my player pretty bad, and it's still solid lol. i bring it to the gym, i sleep with it, keep it in my pocket with keys and a cell phone, drop it, etc.

it's a trooper and i've gotten really attached to it.

the only way to add album art is to use tagging software like mediamonkey or windows media player. if its already on the player, i havent found a way to add album art. you have to remove it, add the album art, and then sync it back up.
__________________
Cowon D2 8GB
Microsoft Zune HD 16GB
Shure SCL4
Nuforce NE-4M
Reply With Quote

Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump



All times are GMT -5. The time now is 07:10 AM.