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Old 12-03-2008, 03:04 AM
tigerdad119 tigerdad119 is offline
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Join Date: Dec 2008
Posts: 2
Default Firmware upgrade not recognising my Zen

When I link up my ZVM 30gb to my pc's - one running Vista the other Xp and I try to upgrade the frameware i get the error message saying my player is not connected.

WMP also cannot see the ZVM when docked

However when i do connect it and look in device manager it is listed as an MTP within Portable devices and the ZVM screen is saying docked, and I get all the "bing bongs" and the pad lights going blue and the battery shows the "connected" icon.

I had a firmware crash so until i can reinstall my firmware by ZVM is dead.

I've tried formating, clean up etc, reinstalling software.

I also have the large docking speakers for the ZVM and when I dock it charges ok.

What can I try to get it work ?
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