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Old 12-16-2008, 12:17 PM
Mycroft Mycroft is offline
Junior Member
Join Date: Sep 2008
Posts: 22
Default Zen freezes when connected to computer

I've had my Zen since September, and other than the occasional freeze, I've had very few problems.

Has been a couple weeks since I synched, but I'm going on a business trip tomorrow, so have been trying to put a couple more audiobooks on my Zen. But it won't let me.

When I plug in the synch cable, the zen comes on, and switches to "connected" screen. Then the screen dims, and a minute or so later the screen goes blank, similar to if I had engaged the lock. The power light stays on (solid), but any software that was talking to it says it's no longer connected. When I unplug the cable it stays frozen, and have to reset with paper clip.

Problem does not seem to be related to a specific transfer application as this will happen before I even open an application.

When not connected to computer it seems to work fine.

Has anyone experienced similar difficulties?
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