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Old 12-19-2008, 04:47 PM
sadako007 sadako007 is offline
Junior Member
Join Date: Dec 2008
Posts: 5
Exclamation Frozen after firmware upgrade

Yesterday I decided to update the firmware for my Zen Vision: M 30 GB. It seemed to go okay until it got to the reboot part of the installation. The installation program and my player stayed there for ~half an hour. I closed the window, unplugged my player (huge mistake?). My player is now frozen on the Zen logo at startup, even after I reset it. My computer no longer recognizes my player. When I try to go to recovery mode, it goes to the recovery screen, but I can't move to or select any of the options (it would probably make this much much easier if only I could select even one of the options!). Is it dead?
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