Computer Won't Recognize Zen 8Gb.
*Bought Creative Zen 8gb December 24th 2008
*Installed Cd that it came with, rebooted computer
*Charged Zen Fully.
Problem starts now:
*Plugged in my Zen to my computer.
** Information CPU:
Windows XP Profesional version 2002 [ Service pack 3 ]
With Rhaspody and Windows Media Player 11.
It Says Found New hardware [MTP DEVICE]
Then it opens a window showing ( Found New HardWare Wizzard , MTP DEVICE)
Then i click install software automaticly, when it ends it says error [ CANNOT INSTALL THIS HARDWARE ( MTP DEVICE) ]
My zen was still connect to computer at the time. So i just moved on and went to windows media player 11. It said please plug in portable device when i clicked sync tab. ( at the time my zen was plugged in and charging ).
I tried with rhaspody, but it said no portable device shown.
Went to device manager and it said :
** Creative Zen
At the time There was a yellow exclamation mark on the creative zen in the device manager.
i clicked it and it said (CODE 18)
Reinstall Driver for this device.
I thought i already installed the CD it came with?
Or is there a newer version for the driver out i dont now about??
My zen has fireware 1.21.01
I tried rebooting
Formating ( Great for the format part, i formated it and lost all the awsome pictures and videos and music the zen came with ) Still didnt work on recognizing my computer.
HELP???? ( i want my computer to recognize my zen, so i can put music and stuff on it ) IS IT TOO MUCH TO ASK???
DID I SPEND 113$ for a faulty DEVICE????!?!?!?!
sorry im pissed , CAN SOMEONE PPLLEEAASSEE help me.
hotmail: brasilian_boy_02************* Add me and send me an email for help id aprecciate it.
I'll visit back to this post to see some possibles answers. Thank You.
Last edited by Froz99; 12-26-2008 at 01:32 AM. Reason: Adding Stuff...
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