Prev Previous Post   Next Post Next
Old 12-25-2008, 07:32 PM
Froz99 Froz99 is offline
Junior Member
Join Date: Dec 2008
Posts: 3
Default Computer Won't Recognize Zen 8Gb.

*Bought Creative Zen 8gb December 24th 2008
*Installed Cd that it came with, rebooted computer
*Charged Zen Fully.

Problem starts now:

*Plugged in my Zen to my computer.
** Information CPU:
Windows XP Profesional version 2002 [ Service pack 3 ]
With Rhaspody and Windows Media Player 11.

It Says Found New hardware [MTP DEVICE]

Then it opens a window showing ( Found New HardWare Wizzard , MTP DEVICE)

Then i click install software automaticly, when it ends it says error [ CANNOT INSTALL THIS HARDWARE ( MTP DEVICE) ]

My zen was still connect to computer at the time. So i just moved on and went to windows media player 11. It said please plug in portable device when i clicked sync tab. ( at the time my zen was plugged in and charging ).

I tried with rhaspody, but it said no portable device shown.

Went to device manager and it said :
*portable device
** Creative Zen

At the time There was a yellow exclamation mark on the creative zen in the device manager.

i clicked it and it said (CODE 18)

Reinstall Driver for this device.

I thought i already installed the CD it came with?

Or is there a newer version for the driver out i dont now about??

My zen has fireware 1.21.01
I tried rebooting
Formating ( Great for the format part, i formated it and lost all the awsome pictures and videos and music the zen came with ) Still didnt work on recognizing my computer.

HELP???? ( i want my computer to recognize my zen, so i can put music and stuff on it ) IS IT TOO MUCH TO ASK???

DID I SPEND 113$ for a faulty DEVICE????!?!?!?!

sorry im pissed , CAN SOMEONE PPLLEEAASSEE help me.

hotmail: brasilian_boy_02************* Add me and send me an email for help id aprecciate it.

I'll visit back to this post to see some possibles answers. Thank You.

Last edited by Froz99; 12-26-2008 at 02:32 AM. Reason: Adding Stuff...
Reply With Quote

Advertisement [Remove Advertisement]


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -5. The time now is 07:15 PM.