connected but not, cant update or even use
Alright I have searched the forum for anything close related to mine but still havent found a solution. I have uninstalled it from device manager done all the resets still wont work. It will rebuild my library but then once it does that it goes to the playing a song screen but freezes everytime. It will never get off that screen no matter what i try. I cant do the recovery tool because it says it isnt connected but it is, I dont get it. It shows up on my computer and everything but when trying to put songs on or even update it still doesnt recongize it. Also If there isnt a fix can someone please provide a link on where I can find if the warranty on it is expired. Thanks.