android
  #1  
Old 01-09-2009, 01:34 AM
GlassShardx GlassShardx is offline
Junior Member
 
Join Date: Jan 2009
Posts: 4
Default Zen X-Fi won't turn on??

Last night the player was working until the battery died. I got the message on screen saying the battery was dead, so I plugged it in to charge overnight, then this morning when I tried turning it on, nothing happened. When I plug it into the computer, windows makes a sound (same as when I connect anything else) but creative centrale doesn't detect it. I tried leaving it plugged into my pc for a few hours to see if it needed a full charge, and still no change. It seems like the player is simply dead.

Has anyone else ran into this problem? Any suggestions on what I can do.
Reply With Quote

Advertisement [Remove Advertisement]

  #2  
Old 01-09-2009, 02:46 AM
DanyCH DanyCH is offline
Junior Member
 
Join Date: Dec 2008
Posts: 11
Default

Get a pen and push it into the reset button.

Whilst pushing that in press the play/pause button, and keep both held in whilst you attempt to turn player on as normal by sliding power button on.

Should work.
Reply With Quote

  #3  
Old 01-09-2009, 03:58 AM
GlassShardx GlassShardx is offline
Junior Member
 
Join Date: Jan 2009
Posts: 4
Default

Nope, the player still won't turn on. But each time I hit the reset button, windows plays the sound it makes when a device is disconnected, then seconds later, plays the sound it makes when a device is connected
Reply With Quote

  #4  
Old 01-09-2009, 04:32 AM
DanyCH DanyCH is offline
Junior Member
 
Join Date: Dec 2008
Posts: 11
Default

Is it under warranty?
Reply With Quote

  #5  
Old 01-09-2009, 07:15 PM
BobbyRS's Avatar
BobbyRS BobbyRS is offline
Ultra Senior Member
 
Join Date: Oct 2007
Location: USA
Posts: 6,575
Default

Quote:
Originally Posted by GlassShardx View Post
Any suggestions on what I can do.
Try leaving the Zen connected to the computer for about a day or so. Hopefully it will begin charging and eventually power on all the way.

Quote:
Originally Posted by GlassShardx View Post
But each time I hit the reset button, windows plays the sound it makes when a device is disconnected, then seconds later, plays the sound it makes when a device is connected
That's because the Reset button actually cuts all power to the Zen, turning it off. Then since the Zen is connected, it detects power and powers back on, but apparently not all the way.

Quote:
Originally Posted by DanyCH View Post
Is it under warranty?
All Zen X-Fi's should still be under parts warranty (1 Year). It was just released last July. Labor is only good for 90 days.
__________________
.
~Light travels faster than sound, which is why some people appear to be bright until they speak~

Zen FAQ
Reply With Quote

  #6  
Old 03-24-2009, 11:49 AM
ProfDeusc ProfDeusc is offline
Junior Member
 
Join Date: Mar 2009
Posts: 2
Default

Hi all,
I bought my ZEN X-FI 8gb about 5-6 months ago. It has always worked fine UNTIL NOW.
I charged it yesterday evening, when the battery bar was full nd there was no lighting anymore i unplugged it. 1-2 hours later i turned it on for a few seconds without listening music, it seemed to be working good. Then i went to bed, when i woke up this morning... IT WAS DEAD. It doesn't turn on nor charge. I tryed to plug it on my pc (both XP and Linux) and/or to acces to recovery mode (Play/pause-reset-power switch) but it doesn't show the minimal life sign, not even a light. When i plug it on the computer windows system doesn't see it but it makes the sound of a USB plugin.
I will call CREATIVE LABS ASSISTANCE tomorrow and see what they tell me, eventually I'll send it to them.
Reply With Quote

  #7  
Old 03-24-2009, 12:24 PM
BobbyRS's Avatar
BobbyRS BobbyRS is offline
Ultra Senior Member
 
Join Date: Oct 2007
Location: USA
Posts: 6,575
Default

Quote:
Originally Posted by ProfDeusc View Post
When i plug it on the computer windows system doesn't see it but it makes the sound of a USB plugin.
The Zen will not be recognized unless powered on either into Recovery Mode or into the Firmware.

Quote:
Originally Posted by ProfDeusc View Post
I will call CREATIVE LABS ASSISTANCE tomorrow and see what they tell me, eventually I'll send it to them.
Quote:
Originally Posted by BobbyRS View Post
Try leaving the Zen connected to the computer for about a day or so. Hopefully it will begin charging and eventually power on all the way.
__________________
.
~Light travels faster than sound, which is why some people appear to be bright until they speak~

Zen FAQ
Reply With Quote

  #8  
Old 03-25-2009, 01:54 PM
ProfDeusc ProfDeusc is offline
Junior Member
 
Join Date: Mar 2009
Posts: 2
Default

I'll try, but it was fully charged... As I already wrote, I turned it on for a few secs, and then during the night it was off. Even if I forgot it turned on it would have idle shutted down.
Reply With Quote

  #9  
Old 03-26-2009, 06:47 PM
Hirudin's Avatar
Hirudin Hirudin is offline
Senior Member
 
Join Date: Feb 2009
Posts: 585
Default

My ZVM wouldn't charge on my computer unless the computer recognized it, but my computer wouldn't recognize it unless it was charged. Apparently Windows would cut power from the USB ports or something.

The solution I found was to charge it using another power source. I found that my TiVo had USB ports that would always stay powered so I used that. A few things that come to mind are the Wii, Xbox 360, and PS3 which all have USB ports. Also USB chargers are fairly common. Some USB ports may stay powered on some computers even when they're off too.
Reply With Quote

  #10  
Old 03-28-2009, 07:14 AM
JunglePimp's Avatar
JunglePimp JunglePimp is offline
Member
 
Join Date: Oct 2008
Location: India
Posts: 256
Default

Quote:
Originally Posted by Hirudin View Post
My ZVM wouldn't charge on my computer unless the computer recognized it, but my computer wouldn't recognize it unless it was charged. Apparently Windows would cut power from the USB ports or something.

The solution I found was to charge it using another power source. I found that my TiVo had USB ports that would always stay powered so I used that. A few things that come to mind are the Wii, Xbox 360, and PS3 which all have USB ports. Also USB chargers are fairly common. Some USB ports may stay powered on some computers even when they're off too.

You could also have purchased the charger specially made for your device, from creative. Also, many mobile chargers also have the same charging port as the zen (x-fi and may be zen as well).
Reply With Quote

Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump



All times are GMT -5. The time now is 11:25 PM.