Old 02-01-2009, 08:35 PM
Natel18 Natel18 is offline
Junior Member
Join Date: Feb 2009
Posts: 1
Default recovery mode

My zen is stuck in recovery mode and when i plug it in it says to either go to windows media player or see what files it has. when i go to windows media player it says to insert my name and i do and press finish but when i put finish it says i dont have priviligaes to acees it and then i cant do anything else. I dont have any cd. can anyone help me??
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Old 02-04-2009, 06:49 PM
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BobbyRS BobbyRS is offline
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Join Date: Oct 2007
Location: USA
Posts: 6,575

You don't need the CD since the Zen is an MTP device which Windows (with WMP10 or WMP11) supports without the need for any aditional software, but you can download it from here. You can transfer files via other sync managers or drag-and-drop using Windows Explorer. You can download the Zen V firmware from Creative's site here. Good luck!
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