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Old 04-16-2009, 10:27 AM
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no9 no9 is offline
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Join Date: Jul 2008
Location: West Michigan
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Default How To Contact Cowon America For Support

When I first came to ABI it was like so many of you, I broke something and wanted to figure out how to get it fixed. After trying over and over to register on Cowons Support site I finally figured it out.

1. Forget about registering, you'll never get that return confirmation email.

2. Forget about looking for a 1-800 number, that's far too 1998.

3. Go to Cowon Support Center http://support.cowonamerica.com/supportcentral/ Between the hours of 9:30am to 5pm Pacific Mon-Fri. In the bottom left hand corner of that page is what looks like an advertisement

it's not an ad it's the link for Cowon live chat where you can talk to a service representative and actually solve your problems. You need to go during business hours, but in my experience they were very helpfull and within a week my player was back to me fixed .
This all seems easy I know but after going to so many web pages and ignoring the stupid ads all over them you tend to ignore the little ad looking button in the bottom corner.
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Cowon S9,Sansa Clip+,
Sansa Fuze,Westone UM2,Altec Lansing UHP336

Last edited by no9; 08-17-2009 at 07:06 PM.
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