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Old 04-28-2009, 08:28 PM
RachelDeet RachelDeet is offline
Junior Member
Join Date: Dec 2008
Posts: 17
Default SMC Won't Install

I posted on the official Sansa forums about this problem, and have seen someone else do so, but neither thread has gained any responses. Do here's a shot in the dark, hoping someone might know how to fix this.

I had SMC working on my system. I was running Vista Home Premium, SP1. I had to do a system recovery, including a complete reinstall of the OS. I've applied all updates, and I have Quicktime. Otherwise, it is a completely clean installtion of Windows. When I attempt to install SMC, it gets past "unpacking" with its logo, and gives me this series of errors:

Internal Failure. Error Number: 0x80040707
Internal Failure. Error Number: 0x80040707
ERROR: loading DirectX DLL (0x0100)
I have since reinstalled DirectX, thinking that was the culprit, with the same results.

Even if the Fuze's video support isn't the best, I'd like to take advantage of it. Can anyone help me figure out what is wrong with SMC, my computer, or how to put my videos on the Fuze without using SMC? Apparently it is possible with the Rhapsody software, but do I have to be a Rhapsody member to use it?

Any help is appreciated greatly!
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