I have had my player since december 2008 with great use and good times. However, just a few days ago, my player crashed on me. I cant hit any of the face buttons and I must press the reset to restart the player. I have not dropped it ever. Ive tried reformatting it and updating to the latest firmware, but it still crashes. It gets annoying pressing the reset button every 15 minutes because at times thats how often it crashes. If anyone has any information and can help, I will greatly appreciate it. I dont want to turn to ipod but this is already the 4th sony product that has malfunctioned.