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Old 10-06-2009, 04:23 PM
Latina Latina is offline
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Join Date: Oct 2009
Posts: 9
Unhappy No sound, and volume has disappeared!

Hi - I hope someone can help me soon as I am addicted to my player, and it's suddenly stopped working!

It appears to be playing tracks, and videos, just fine. But the sound has vanished. Instinctively I tried it with a different pair of headphones, and it's definitely the player that's the problem.

However, I also realised that the volume functionality has disappeared. When I press either of the volume buttons there is no sign of the volume symbols appearing on the display.

Also of note is that the sound comes out just fine when I plug it into my Sony speaker dock, which is not connected through the headphone jack but the USB socket.

If the problem is with the headphone jack (which was my first thought given that it connects through the USB but not headphones), then why is the volume also not appearing?

And more to the point, is there anything I can do to solve this short of sending it away to be fixed/replaced?

Many thanks!
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problems, sound, troubleshooting, volume

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