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Old 01-14-2010, 10:23 PM
thedevilwithin thedevilwithin is offline
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Join Date: Aug 2009
Location: Just around the corner.
Posts: 81
Angry Samsung Support is more like Samsung Sup-crap.

Samsung Support has lost my P3. Yup, that's right. I shipped it on the 4th of December, and it was delivered on the 7th of December. They still haven't found my P3, let alone repair it. I got a pretty accusing and somewhat (excuse my language) bitchy email from some Executive Customer relations guy. Here it is:

"I contacted CVE to get the status of your MP3 player. They stated it was never received. If you sent the device in regular mail and did not use a shipping label provided by Samsung, you would be responsible for tracking your device.


Thank you"

What a bunch of BS. Wish me luck. A little advice - Don't send your P3 without taking a picture of the box it's in, etc. These guys who are supposed to support us aren't really...supportive.
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