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Old 12-19-2006, 03:01 PM
madbertha madbertha is offline
Junior Member
Join Date: Dec 2006
Posts: 3
Default Computer doesn't find ZEN V PLUS but it finds the USB-device

my computer can't seem to find the Zen V Plus, but it does find it as a usb device. This is annoying me because if the computer can't verify that the device actually is the Zen V Plus, I can't use ZEN V Series Media Explorer or update the firmware.

Computer spesifications:
Dell Inspiron 6000
Win XP SP2 Corporated

In device manager it's registered as a 'Windows Portable Device' -> 'Creative Zen V Plus'. The device status is that's it's working.

The drivers:
Driver provider: Microsoft
Driver date: 31.08.2004
Driver Version
Digital Signer: Not digitally signed.

So I tried updating the driver, but it seems to be the newest driver.
When I run WMP 10 it finds the device.

So Ill ask:
Why doesnt Creatives software find the mp3 player ? I want to update the firmware and use Zen V Media Explorer.
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