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Old 12-24-2006, 08:59 PM
nimblefingers nimblefingers is offline
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Join Date: Dec 2006
Posts: 1
Default new zen v + shuts downs after a few seconds

hi -

i just got a new zen v plus and I've installed the drivers and connected the player to the computer. it recognizes the player, and i can connect to the player with the software, but a few moments after it is connected the screen goes blank. there is no charging sign - nothing. but i can see that the play and back buttons are lit up at the bottom.

also, i can't turn the player on. and when i disconnect the player from the computer it, it won't let me scroll or move anything, then it goes black and shuts off after a few seconds.

its been charging for over an hour via USB.

is this normal? should I just let it charge for the next 5 hours and then worry?
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