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Old 12-26-2006, 10:09 AM
jamie jamie is offline
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Default zen v plus. mine ssays its not plugged in

I have downloaded the cd, it froze at audible mania so did not install it. It allowed me to register my zen but when I go to the media explorer it says its not connected. I do not have a high speed usb port but it said that it would just take longer. I have been to the zen's website and it suggests some programmes to fix it but it didn't can any one help I am not very good on computers. My sister also got one for christmas and hers doesn't work either
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  #2  
Old 12-26-2006, 10:26 AM
ZenChick's Avatar
ZenChick ZenChick is offline
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You downloaded the CD? Was there something wrong with the one that came with your players?

At any rate, it sounds like your software installation is either corrupt or incomplete. You have to uninstall the stuff and try it again.

You might also need to update Windows with the Windows Update utility. Windows XP Service Pack 2 with Windows Media Player 10 or 11 come with an MTP driver, so if you have these installed, your computer should be able to recognize your players.
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  #3  
Old 12-26-2006, 09:03 PM
creativedog creativedog is offline
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Quote:
Originally Posted by ZenChick View Post
You downloaded the CD? Was there something wrong with the one that came with your players?

I think they mean that the installed the software that came with the cd
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