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Old 12-27-2006, 09:50 PM
mer de rom mer de rom is offline
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Join Date: Dec 2006
Location: hut
Posts: 1
Default SOS: fixed lines (or dead pixels?)

Hi guys,

New Zen V+ owner and forum noob here.

Please help

My Zen V+ OLED screen has three black fixed lines (dead pixels?), two horizontal and one vertical, right there almost in the center of the display. I’ve had them only after a week of purchasing my player (mid-December). At first there was only a single faint vertical line then eventually two more appeared. They do impair the display quality and is starting to irritate me. I pushed the re-set button twice already, hoping that this would address the problem, but they’re still there.

I have already emailed Creative’s technical support regarding this and am still waiting for a reply.

Anybody else experienced this? Do you suppose this could be addressed by a firmware upgrade or should I have it returned and get a new unit instead?

Thanks
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