How Do I get an RMA Number from COWON?
I need to return my X5 (reason: Small crappy screen, joystick). The Website says that "you need an RMA number for returns" but they do not tell you how to do so. I tried calling 949-305-8880. That number drops me off with a series of beeps and then hangups. Right after the last beep so it isn't a voicemail system. I doubt I'll get another Cowon product. What ever happened to Iriver? My guess is that there was a shakeup in management at Iriver because thier current products are no where near as nice as their past products.