Old 09-08-2011, 01:06 PM
boolz boolz is offline
Junior Member
Join Date: Sep 2011
Posts: 1
Default Zen Touch track count problem

Hello there, thanks to the info in this forum i fixed my Zen Touch firmware and now it works.

But when you fix something, you broke other thing, so here is my problem.
When i copy few tracks (155) to my Zen i cant see them all, i have uploaded 155 tracks on my zen, but i see only 130 of them and i dont know how to fix it.

when i enter in the menu, then select information, on the Track Count filed i see 155 tracks but from the media libary i see only 130
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Old 10-04-2011, 11:13 AM
kullyrai kullyrai is offline
Junior Member
Join Date: Oct 2010
Posts: 8

Hi boolz,
Sorry for the late reply.

I think the problem you have here is an mp3 encoding issue, where 25 of your songs are encoded in a way that the Zen Xtra cannot read.
I have also seen this before with my Zen Xtra, but i never got to the bottom of it (out of 5500+ songs, 9 are not in the total count on the player - but are available when i connect the Xtra via winamp)

I think it is when an mp3 is encoded in VBR in a certain way, that this problem occurs.

hope this helps...
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