Zune won't turn on or charge? Is it hardware failure?

[mssmoney]

Hi

I noticed this forum looks a bit dead from the last time I visited but I figured it was helpful the last time round so I'd give it a shot.

Basically my zune 120gb stopped functioning a few weeks ago (i.e. won't turn on, won't charge etc). I've managed to disassemble and pry open the casing as I'm contemplating buying spare parts for it as opposed to another one.

The problem is I'm not sure what exactly the problem is with my zune? Is it the hard drive that needs replacing or the battery? Is there anyway for me to find out or test the components, in particular the hard drive?

Thanks to anyone who replies!

[steinburger1109]

It's probably not the battery if it doesn't turn on while charging. Have you tried all the button combos that reset the device?

[JSP62]

I agree with stein. While plugged in one would see a dim battery/charge icon. If you don't see it, then it more so the hard drive. I've used rapidrepair.com in the past to fix my harddrive as I couldn't fix it. I ended up upgrading my 80gb matte black Zune to hold a 120gb drive. I am pretty cheap, but bit the bullet to fix my Zune and I was happy in the end.

Good luck and report back.

[moistsilver]

Originally Posted by JSP62

I agree with stein. While plugged in one would see a dim battery/charge icon. If you don't see it, then it more so the hard drive. I've used rapidrepair.com in the past to fix my harddrive as I couldn't fix it. I ended up upgrading my 80gb matte black Zune to hold a 120gb drive. I am pretty cheap, but bit the bullet to fix my Zune and I was happy in the end.

Good luck and report back.

Hi my zune won't turn on too and when I charge it I could see the dim battery icon but it wouldn't turn on even after charging for more than 4 hours. Could it be the hard disk then? Or should I charge longer? Its been off for like a year though..

[JSP62]

Originally Posted by moistsilver

Hi my zune won't turn on too and when I charge it I could see the dim battery icon but it wouldn't turn on even after charging for more than 4 hours. Could it be the hard disk then? Or should I charge longer? Its been off for like a year though..

What Zune model is it? You should charge it overnight. Connect and charge it off the computer, you might get lucky and it might turn on by itself and auto connect to the software once the battery has reached a charged enough state.

Report back results.

[moistsilver]

Originally Posted by JSP62

What Zune model is it? You should charge it overnight. Connect and charge it off the computer, you might get lucky and it might turn on by itself and auto connect to the software once the battery has reached a charged enough state.

Report back results.

Zune 120 bought in 2009. Unfortunately my computer was reformatted so I don't have zune software anymore. Tried installing again but had to update microsoft or something. Have charged it for hoursssss already but still cannot on.

[JSP62]

Originally Posted by moistsilver

Zune 120 bought in 2009. Unfortunately my computer was reformatted so I don't have zune software anymore. Tried installing again but had to update microsoft or something. Have charged it for hoursssss already but still cannot on.

So you did get the software installed on reformatted drive okay and the program loads up fine?

[steinburger1109]

I don't have a 120, does it have a user-accessible battery? If so, I would take a peek at it, see if there's any corrosion or something on it. If there is, you should dispose of it, CAREFULLY clean out the corrosion from the player, and try using it plugged in (you can get a new battery from some places on the net, at one time you could get one at rapidrepair.com). This is a complete guess by the way...

[JSP62]

Originally Posted by steinburger1109

I don't have a 120, does it have a user-accessible battery? If so, I would take a peek at it, see if there's any corrosion or something on it. If there is, you should dispose of it, CAREFULLY clean out the corrosion from the player, and try using it plugged in (you can get a new battery from some places on the net, at one time you could get one at rapidrepair.com). This is a complete guess by the way...

Good call stein!

[oakfan]

the 120 Zune has a soldered battery, could be difficult if you don't have any experience soldering.

[moistsilver]

Originally Posted by JSP62

So you did get the software installed on reformatted drive okay and the program loads up fine?

Hi, yes got the program now. But my Zune cannot connect to the software. I have no experience in opening up harddrives like this so Im afraid I'd be doing it more bad than good. :S