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Old 04-10-2012, 11:10 PM
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Master Devwi Master Devwi is offline
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Default Nokia makes good on Lumia 900 data bug, releasing the device in additional countries



The Nokia Lumia 900 has been selling very well on AT&T, but a small number of customers have run into a bug where the phone loses its data connection. A temporary fix is already in place, but Nokia has decided to do right by customers and drop the price to free until it can deliver a fix on April 16.

This awesome deal is good for all customers—both new and old—until April 21, not just the limited number of users experiencing this issue. Those who have already purchased the Nokia Lumia 900 will be credited $100, while new customers will receive an immediate discount. The Lumia 900 was already a steal at just $99, so it doesn’t get much better than free. Those who need a fix right away can exchange their handset for an unaffected one.

Nokia also released the 4G LTE handset on Rogers in Canada today, and UK customers can look forward to picking up the Lumia 900 on April 27.

The $100 credit is a great act of goodwill on Nokia's part, since they're basically giving the phone away for the next two weeks. I'm certainly pleased to have picked up my Nokia Lumia 900 for free (with the exception of an upgrade fee). Are you?

[Nokia]
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Last edited by Master Devwi; 04-10-2012 at 11:55 PM.
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Old 04-10-2012, 11:23 PM
aimran aimran is offline
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Now this is what I call good customer service unlike some company that tells you that you're holding it wrong.
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Old 04-10-2012, 11:32 PM
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Master Devwi Master Devwi is offline
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Originally Posted by aimran View Post
Now this is what I call good customer service unlike some company that tells you that you're holding it wrong.
Indeed. I'm sure Nokia is going to take a big hit on this, especially since the issue doesn't seem to be widespread, but it's fantastic customer service.
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Old 04-11-2012, 06:55 AM
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I'm happy with Nokia and I haven't even received my phone yet. A !WIN-WIN! IMO.
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