Zen Vision M and Windows 7

[MMarchHare]

I am unable to install the software for my Zen Vision M on my new computer, which has Windows 7. It claims it needs Service Pack 1 or higher, but when I try to load that, it repeatedly fails. I see from ZenChick's FAQ that Zen Vision M only plays with Windows XP and Vista. Short of flattening my computer, and buying and installing XP, is there a fix I can get so I can run my Zen Vision M software on a Windows 7 platform, on Gateway laptop, Intel Pentium P6200?

[dnlbntl]

Originally Posted by dnlbntl

Has anyone tried the Vista-updated Media Explorer application (6.21.10)?
…be sure to scroll down and change the OS drop-down to Windows Vista ##-bit as it corresponds to your system

I had some of the same problems listed above after I'd gotten my current machine (Jan. 2010). I've since had the 'ZEN Vision:M Series Media Explorer' running on two separate Windows 7 Pro 64-bit computers, each with fresh OS re-installations (complete system rebuild on one and a HDD on the other), so I can attest that it has worked 4 times.

Hope this helps everyone.

You can use the Vista (Windows 6.0) versions of programs with 7 (Windows 6.1).

[MMarchHare]

Found the application file online. Went to run it and got "This product does not support 64-bit windows operating systems. Setup will exit" Then tried running it in compatability mode for Windows XP service pack 2 (recommended) and again for all Vista options. Got the same message every time.

Please, any idea what I am missing?
Thanks

[dnlbntl]

Did you choose "Windows Vista 64-bit" from the manual selection at the bottom of the page?

[delaware74b]

Read and follow the steps in posts #5-7 on the following link from loosenut and myself. It does work if you follow the steps exactly.

http://www.anythingbutipod.com/forum...ad.php?t=53337

The Vista x64 Creative software does work on x64 Windows 7 machines. FWIW, I have no intentions of even trying the new Windows 8 until they roll out the first service packs.

[MMarchHare]

Since I first started this thread with a question, I've changed my circumstances. I did not see a few of the replies before flattening and reloading Windows 7 as 32-bit, since most of my errors before seemed to have to do with a 64-bit imcompatibility.

Now that I'm back up, I have a different problem - when I try to load the software that came with my Zen unit, it won't load, says that there are more current versions. I have not so far been able to find a newer version of the Zen Vision:M software that will successfully run on my system. What should I be looking for?

[MMarchHare]

An additional bit - when I try to run a software update, the message I get is that my music device is not connected - even though it is docked. Device is hooked up, but not recognized.

[dnlbntl]

Hmm…I didn't have to dissect the setup file(s) on any of my installations but whatever gets the job done °v( '.')v°.

If you mean the MediaSource Organizer software, you can go here again and after filtering for Vista 32-bit the latest/last version (Creative MediaSource Player/Organizer 5.10.38) appears at the bottom of the list (for me).

Hope that helps.