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Old 06-26-2013, 06:33 AM
gugger gugger is offline
Junior Member
Join Date: Jun 2013
Posts: 1
Help NWZ-E345 not turning on

when I turn it on, it gets stuck on the initial loading screen.

when I connect to the laptop device manager shows the icon with the yellow (!) and My Computer doesn't display it at all.

after troubleshooting the sign (!) disappears and my computer shows an icon of a player, however it's empty.

when I disconnect it same thing repeats.

I tried to update firmware, but the updater couldn't find the hardware.

Is there any way to update software, or to recover the player some other way?
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