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Old 01-16-2007, 02:31 PM
foxyaardvark27 foxyaardvark27 is offline
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Join Date: Jan 2007
Posts: 11
Unhappy Charging and recognition problems for my ZVM

I got my ZVM a couple of weeks ago and it worked great. All of the sudden one day my computer stopped recognizing it and charging it. The docked symbol doesn't appear anymore; just the little lightning bolt, and it never charges up at all. I tried it on my laptop and that failed to recognize it as well. I have reinstalled all of the software multiple times without result. I have rolled back to windows media player 10 without result. I checked on the device manager for my computer and it doesn't even recognize the zen. And I can't cleanup the player or reformat it because it isn't charged.
-I checked the pins inside the zen, and they are not damaged.
-Also the player still worked fine until the charge ran out.

Any ideas? Is my ZVM toast? Should I send it back?
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