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Old 09-12-2009, 06:27 PM
junaid_uk junaid_uk is offline
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Join Date: Sep 2009
Posts: 3
Unhappy Zen overheated, blue light flashes rapidly

Hi everyone,

I've had my Zen for about 2 and a half years and it's been great. Recently, I've been having some problems with it and I contacted customer services who weren't able to help.

I was charging my Zen using my computer USB connection when suddenly it turned off. When I found the Zen, it was over-heated and after I disconnected it, it now won't turn on. It isn't detected by the computer when I plug it in again. The only thing that happens during charging is that the blue indicator flashes rapidly. Nothing comes up on the screen and no buttons seem to do anything. Pressing the reset button also has no effect.

I'm a complete beginner to all this. I was wondering if anyone knew what the problem might be? I suspect it might be the battery, but I don't want to invest in a new one just in case it isn't the problem.

Any help would be much appreciated.

Thank you in advance.
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